• Last Updated: 26 February 2025
  
  Welcome to Specter Visual. These Terms & Conditions (“Terms”) govern your use of our services, including photography, videography, and related digital content provided by Specter Production (“we,” “us,” “our”). By booking our services, you agree to these Terms.

1. Services

• We provide professional photography and videography services for commercial, corporate, and personal events. The specifics of each project (shooting locations, duration, deliverables, and deadlines) will be outlined in a separate pricing quote or invoice before service delivery.

2. Booking & Payment

2.1 Booking Confirmation

• All bookings require a written confirmation via email or signed pricing quote
• A minimum deposit of 50% of the total fee is required to secure your booking.

2.2 Payment Terms

• The remaining balance must be paid the latest 7 days after the day of the shoot (unless otherwise agreed).
• Payments can only be made via bank transfer. Details to be communicated inside the invoice.

3. Cancellation & Rescheduling

3.1 Client Cancellation

• All cancellations must be made at the latest 7 days prior to the shoot day.

3.2 Rescheduling

• Clients may reschedule once without penalty, provided we are notified at least 7 days in advance.
• No further rescheduling is possible beyond the limit mentioned above.

3.3 Cancellation by the Agency

• In rare cases (e.g., illness, emergency, or unforeseen circumstances), we reserve the right to reschedule or refund your deposit in full. We may also offer a replacement videographer/photographer from our trusted team members.

4. Image & Video Rights

4.1 Copyright Ownership

• All photos and videos captured remain the intellectual property of Specter Production, unless stated otherwise in writing.
• We grant clients a non-exclusive, non-transferable license to use the images/videos for personal or business use (as agreed in the contract).

4.2 Commercial & Promotional Use

• We retain the right to use images/videos for portfolio, website, social media, and marketing purposes, unless the client requests otherwise in writing before the shoot.

4.3 Client Usage Restrictions

• Clients may not resell, modify, or distribute the content without prior written consent.
• Unauthorized alterations or third-party usage require express permission.

5. Delivery & Editing

5.1 Delivery Timeline

• Raw files could be provided upon client’s request.
• Edited photos/videos will be delivered at the latest 15 business days via a secure online gallery or external drive.
• Urgent delivery requests may incur an additional fee.

5.2 Editing & Revisions

• Standard edits include color correction, lighting adjustments, and minor retouching.

• Major retouching (e.g., extensive photo manipulation) may require an additional fee.

• Clients are entitled to 2 rounds of revisions. Additional changes may incur extra costs.

6. Client Responsibilities

• Clients must arrive on time and ensure the location is ready for shooting.
• For event shoots, the client must provide necessary permits/access where required.
• We are not responsible for poor shoot conditions caused by weather, lighting, or unforeseen disruptions.

7. Liability & Force Majeure

• We are not liable for any loss, damage, or injury incurred during a photoshoot or video session.
• In the event of force majeure (natural disasters, strikes, pandemics, or other uncontrollable events), we will work with clients to reschedule or refund services accordingly.

8. Confidentiality & Data Protection

• We respect your privacy and comply with GDPR & French data protection laws.
• Any personal information collected will be used solely for service delivery and not shared without consent.
• See our [Privacy Policy] for more details on data handling.

9. Dispute Resolution

• Any disputes shall be resolved through negotiation first.
• If no resolution is reached, the dispute will be handled under the jurisdiction of the French courts.

10. Agreement Acceptance

• By booking our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
  
  For any inquiries, contact us through our contact page.